APDCL (Assam Power Distribution Company Limited) smart meters allow users to pay for electricity in advance, track usage in real-time, and avoid manual billing. This guide explains how to recharge your APDCL smart meter in 2025 using online and offline methods.
Key Highlights of APDCL Smart Meter Recharge
| Feature | Details |
|---|---|
| Recharge Modes | Online (APDCL Portal, App, UPI) / Offline (Customer Care, Vendors). |
| Payment Options | Credit/Debit Cards, UPI, Net Banking, Cash (offline). |
| Instant Activation | Balance reflects within 15–30 minutes. |
| 24/7 Access | Recharge anytime via APDCL myBijulee App or website. |
Prerequisites for Recharge
- Smart Meter Consumer ID (12-digit number on your bill/meter).
- Registered mobile number linked to the APDCL account.
- Stable internet connection (for online methods).
Step-by-Step Online Recharge Methods
1. Via APDCL Official Portal
- Go to APDCL Smart Meter Portal.
- Click “Prepaid Recharge” → Enter your Consumer ID.
- Enter the recharge amount (minimum ₹100).
- Choose payment method: UPI, Card, or Net Banking.
- Complete the transaction → Save the Transaction ID.
- Balance updates in 15–30 minutes.
2. Using APDCL Mitra Mobile App
- Download APDCL myBijulee App (Android/iOS).
- Log in with your mobile number or Consumer ID.
- Tap “Prepaid Recharge” → Enter amount.
- Pay via UPI, card, or wallet.
- Check meter balance under “Usage History”.
3. Via UPI Apps (PhonePe, GPay, Paytm)
- Open your UPI app (e.g., PhonePe).
- Go to “Electricity Bill Payment”.
- Select “APDCL Prepaid” → Enter Consumer ID.
- Enter amount and complete payment.
- Confirmation SMS sent to your registered number.
Offline Recharge Methods
1. APDCL Customer Care Centers
- Visit your nearest APDCL office with cash/cheque.
- Provide Consumer ID and recharge amount.
- Collect payment receipt.
2. Authorized Vendors
- Recharge through APDCL-approved vendors (e.g., CSC centers).
- Payment modes: Cash, QR code.
Recharge Amount Guidelines
- Minimum: ₹100
- Maximum: ₹10,000 per transaction
- Low Balance Alert: SMS sent at ₹50 balance.
Troubleshooting Failed Recharges
| Issue | Solution |
|---|---|
| Recharge not reflected | Wait 1 hour → Check via APDCL Mitra App → Contact helpline (1912). |
| Invalid Consumer ID | Verify ID on your meter/bill → Retry. |
| Payment deducted but no SMS | Share Transaction ID with APDCL via email (helpdesk@apdcl.org). |
FAQs
1. How to check APDCL smart meter balance?
- SMS
BAL <Consumer ID>to 1912. - Check via APDCL Mitra App → “Usage History”.
2. What if my meter balance is zero?
The meter disconnects power automatically. Recharge immediately to restore supply.
3. Can I recharge for someone else?
Yes, if you have their Consumer ID.
4. Are there extra charges for online recharge?
No. APDCL does not levy convenience fees.
Pro Tips
- Auto-Recharge: Set up auto-pay via APDCL Mitra App for uninterrupted supply.
- Track Usage: Monitor daily consumption via the app to budget effectively.
- Save Transaction ID: Keep it until the balance updates.
Need Help?
- Helpline: 1912 (APDCL Toll-Free) / 0361-233-5555
- Email: helpdesk@apdcl.org
- Office: APDCL Headquarters, Beltola, Guwahati-781028.
Conclusion
Recharging your APDCL smart meter in Assam is quick and convenient through online platforms like the APDCL portal, Mitra app, or UPI. Follow this guide to avoid disconnection and manage electricity usage smartly.
Recharge Now: Visit the APDCL Smart Meter Portal or download the MyBijulee App!
